Frequently asked questions
Everything you need to know before and after you order.
Ordering & payment
What payment methods do you accept?
UPI, all major cards, net-banking and Cash on Delivery across India. Every online payment is encrypted end-to-end.
Do you offer Cash on Delivery?
Yes, COD is available nationwide. A small handling fee may apply in some pin codes.
Can I use more than one discount code?
One code applies per order. The best available offer is always honoured.
Shipping & delivery
How long does delivery take?
Orders dispatch within 24–48 hours and typically arrive in 3–6 business days depending on your city.
Is shipping free?
Free shipping on all orders over ₹999. Below that, a flat shipping fee applies.
Is the packaging discreet?
Always — plain, unbranded packaging with no mention of the contents on the outside.
Sizing & fit
How do I pick the right size?
Use our size guide or the 60-second fit quiz. Between two sizes? Size up for comfort, down for firmer control.
What if the fit is wrong?
Exchange unworn items free within 7 days — we'll match you to the right size.
Returns & care
What is your return policy?
Return unworn items with tags and the hygiene seal intact within 7 days for a refund or exchange.
How do I care for my shapewear?
Hand wash cold and dry flat to keep the stretch. Avoid bleach, ironing and tumble drying.
Still stuck? Contact our care team · care@kurvina.com